Shipping

Bunker Mentality Shipping Header

WHERE DO WE DELIVER?

Bunker Mentality ships 'world wide' every working day of the year. Orders placed before 2pm GMT on a working day will be processed and shipped the same day providing that your payment has been accepted and your items are in stock. After 2pm GMT, orders will leave on the next working day. Orders placed on weekends or bank holidays will be dispatched on the next working day. Next day shipping will be delivered on the next 'working' day. If you need a Saturday delivery, please contact us.

 

HOW MUCH DOES DELIVERY COST AND HOW LONG WILL IT TAKE?

We offer both standard and express shipping and free delivery is available for all orders subject to a minimum spend, please see the table above. All orders will be sent via Standard Delivery. If you require a faster service, please select an alternative delivery option, or contact us at customerservices@bunker-mentality.com

International delivery timescales will be calculated at checkout.

ORDER VALUE STANDARD TRACKED NEXT DAY SATURDAY
Est.: 2-7 days Est.: 1-3 days order before 2pm order before 2pm
Orders up to £50 £2.95 £3.95 £5.95 £8.95
Orders over £50 FREE £3.95 £5.95 £8.95
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to $75 $15 $Free
Orders over $75 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to $50 $25 $10
Orders from $150 to $300 $10 Free
Orders over $300 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €75 €20 €5
Orders from €75 to €150 €15 Free
Orders over €150 €7.50 Free

ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €50 €15 €5
Orders from €50 to €100 €10 Free
Orders over €100 Free Free

ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to CA$ 100 CA$ 15 CA$ 10
Orders from CA$ 100 to CA$ 200 CA$ 10 Free
Orders over CA$ 200 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to CN¥ 665 CN¥ 220 CN¥ 90
Orders from CN¥ 665 to CN¥ 890 CN¥ 180 Free
Orders over CN¥ 890 Free Free
Orders up to €80 €20 €4.50
CYPRUS Orders from €80 to €155 €15 Free
Orders over €155 Free Free

ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to 2000Kč 510Kč 115Kč
Orders from 2000Kč to 3950Kč 380Kč Free
Orders over 3950Kč Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to Dkr 560 Dkr 150 Dkr 40
Orders from Dkr 560 to Dkr 1120 Dkr 110 Free
Orders over Dkr 1120 Dkr 55 Free
Orders up to €80 €20.50 €4.50
ESTONIA Orders from €80 to €155 €15 Free
Orders over €155 €7.50 Free
Orders up to €80 €20.50 €4.50
FINLAND Orders from €80 to €155 €15 Free
Orders over €155 €7.50 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €50 €15 €5
Orders from €50 to €100 €10 Free
Orders over €100 €5 Free
Orders up to €50 €15 €5
GERMANY Orders from €50 to €120 €5 Free
Orders over €100 Free Free
Orders up to HK$ 500 HK$ 250 HK$ 100
HONG KONG Orders from HK$ 500 to HK$ 750 HK$ 200 HK$ 25
Orders over €100 HK$ 100 Free
Orders up to €50 €15 €5
IRELAND (Republic of) Orders from €50 to €120 €5 Free
Orders over €100 Free Free
Orders up to ₪200 ₪70 35
ISRAEL Orders from ₪200 to ₪300 ₪35 Free
Orders over ₪300 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €75 €20 €5
Orders from €75 to €150 €15 Free
Orders over €150 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to ¥ 7230 ¥ 3600 ¥ 1500
Orders from ¥ 7230 to ¥ 10850 ¥ 2900 Free
Orders over ¥ 10850 ¥ 1500 Free
Orders up to £50 £13 £4
JERSEY Orders from £50 to £100 £8 Free
Orders over £100 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €50 €15 €5
Orders from €50 to €100 €10 Free
Orders over €100 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to NZ$ 95 NZ$ 50 NZ$ 20
Orders from NZ$ 95 to NZ$ 145 NZ$ 40 NZ$ 5
Orders over NZ$ 145 NZ$ 20 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to Nkr 695 Nkr 185 Nkr 45
Orders from Nkr 695 to Nkr 1400 Nkr 95 Free
Orders over Nkr 1400 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to 340zł 85zł 20zł
Orders from 340zł to 675zł 65zł Free
Orders over 670zł 32.50zł Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €75 €20 Free
Orders from €75 to €150 €15 Free
Orders over €150 €7.50 Free
Orders up to RUB4950 N/A RUB660
RUSSIA Orders from RUB4950 to RUB10000 N/A Free
Orders over RUB10000 N/A **

ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to S$90 S$40 S$18
Orders from S$90 to S$135 S$36 S$4.50
Orders over S$135 S$18 Free
Orders up to 80 SKK 20 SKK 4.50 SKK
SLOVAKIA Orders from 80 SKK to 155 SKK 15 SKK Free
Orders over 155 SKK 7 SKK Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to €75 €20 €5
Orders from €75 to €150 €15 Free
Orders over €150 €7.50 Free
Orders up to Skr 775 Skr 200 Skr 50
SWEDEN Orders from Skr 775 to Skr 1550 Skr 155 Free
Orders over Skr 1550 Skr 80 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to Fr. 85 Fr. 22 Fr. 5.50
Orders from Fr. 85 to Fr. 165 Fr. 11 Free
Orders over Fr. 165 Free Free
Orders up to NT$ 3000 NT$ 950 NT$ 300
TAIWAN Orders from NT$ 3000 to NT$ 6000 NT$ 500 Free
Orders over NT$ 6000 Free Free

ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to ฿2025 ฿1000 ฿400
Orders from ฿2025 to ฿3000 ฿800 ฿100
Orders over ฿3000 Free ฿400
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £50 £13 £4
Orders from £50 to £100 £8 Free
Orders over £100 Free
Orders up to £65 £17.50 £4
ZONE 3 Orders from £65 to £130 £13 Free
Orders over £130 £6.50 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £45 £13 £4
Orders from £45 to £90 £8 Free
Orders over £90 £4 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £65 £20 £7
Orders from £65 to £130 £8.50 Free
Orders over £130 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £60 £12 £7.50
Orders from £60 to £120 £7.50 Free
Orders over £120 Free Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £50 £25 £10
Orders from £50 to £75 £20 £2.50
Orders over £75 £10 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £50 £30 £15
Orders from £50 to £90 £20 Free
Orders over £90 £10 Free
ORDER VALUE EXPRESS (DHL) STANDARD
Orders up to £50 £30 £15
Orders from £50 to £90 £20 Free
Orders over £90 £10 Free

 

DO YOU ALWAYS MEET YOUR DELIVERY TIMESCALES?

We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control. If you are experiencing a delay, just contact us on customerservices@bunker-mentality.com

I AM AN INTERNATIONAL CUSTOMER, HOW LONG WILL DELIVERY TAKE AND HOW MUCH WILL IT COST?

Through our partnership with Global-e, we can offer both Standard and Express Shipping which is calculated during checkout with full tracking. The price of shipping is based on a number of factors, including the chosen service level (Standard or Express), the destination country, the number of items purchased and the total weight of the parcel. You will be able to see the exact shipping costs in your preferred currency during the checkout process.

We do offer a free shipping option based on a minimum spend, details will be shown at checkout.

Standard Service - this is not a fully tracked service, and depending upon your location may take slightly longer than expected due to freight delays around the world. Please double check your tracking information closely, and please bare in mind when you need your item when selecting this option.

Express Service - this is carried out by DHL, and they will often aim to deliver in as little as 3 days from dispatch to even some of the furthest reaches of the world. This service is fully tracked, and delivery updates will be provided as part of the service.

I AM AN INTERNATIONAL CUSTOMER, CAN I BUY IN MY LOCAL CURRENCY?

We’ve partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Bunker Mentality products to your country.

When you buy our products, you will see that your payment method is charged by "Global-e// Bunker Mentality". You can be confident that your payment is secure.

I AM AN INTERNATIONAL CUSTOMER, HOW MUCH WILL TAXES AND DUTY COST?

Import duties and taxes may apply upon receipt of orders shipped outside of the European Union. These duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes. It will be your responsibility to pay them if and when asked to by your local authorities.

We can now offer you an option to pre pay any duties and taxes at checkout for certain shipping methods. This option gives you the peace of mind that upon receipt of goods there are no further hidden costs. As of 12/02/21, all EU orders are now being sent on a DDP basis (Delivered Duty Paid) which means you only pay the price you see at checkout. Your order will reflect your national sales tax rate but you will face no additional charges/taxes/tariffs ahead of delivery.


HOW WILL I RECEIVE MY GIFT VOUCHERS AND HOW QUICKLY WILL THEY ARRIVE?

GIFT VOUCHERS will be sent to the purchaser by email with a unique voucher code which will only be valid for one transaction. The Gift Voucher will be emailed to you immediately that payment has been received. The unique voucher code must be entered at the checkout at the point of purchase when all items are in the basket. The voucher amount will be deducted from the total basket price. Please note, these cannot be used in conjunction with any other offer.

CAN I TRACK THE PROGRESS OF MY ORDER?

Once your order has been shipped, you will receive an email with the relevant tracking information for you to track the progress of your parcel. Some orders will be sent without full tracking information, however these orders do come with a delivery confirmation alert. We do offer a fully tracked service which allows peace of mind and a quicker delivery service.

If you are an international customer you can track your orders here

MY ORDER HAS NOT ARRIVED YET?

If your order has not arrived by the estimated delivery date, we're here to help. Please allow the recommended time for delivery to pass and then check the tracking details that have been emailed to you. If you still cannot locate your package then please contact us at customerservices@bunker-mentality.com stating your order number and we’ll do our best to locate your parcel straightaway. Rest assured, if it can’t be found, we’ll find a solution that works for you.

Thank you as always for your on-going support