WHERE DO WE DELIVER?
Bunker Mentality ships 'world wide' every day of the year. Delivery times are based on orders placed before 2pm GMT on a working day, these will be processed and shipped the same day providing that your payment has been accepted and your items are in stock. Orders placed after 2pm GMT will be dispatched on the next working day. Orders placed on weekends or bank holidays will be dispatched on the next working day.
HOW MUCH DOES DELIVERY COST AND HOW LONG WILL IT TAKE?
Free delivery is available for all orders subject to a minimum spend, please see the table below. All orders will be sent via Standard Delivery. If you require a faster service, please select an alternative delivery option, or contact us at email@example.com
|Standard||Free shipping orders over £50||2-4 working days|
|£2.95 for orders under £50||2-4 working days|
|Express (Tracked)||£3.95 for fully tracked orders||1-2 working days|
|Next Working Day||£5.95 for Next Day Delivery orders||Next working day|
|Must be placed before 2pm||Orders placed on Friday will be delivered on Monday|
|Saturday||£8.95 for Next Saturday Delivery orders||Next Saturday|
|Must be placed before 2pm|
|Free shipping for orders over £90||4 working days|
|Orders should not be liable
for any import duty & tax if the
value is under £450
£5 for orders under £90
|4 working days|
|Free Shipping for orders over £150||2-6 working days|
|£8.00 for orders under £150||2-6 working days|
|Free shipping for orders over £150||4-7 working days|
|£12 for orders under £150||4-7 working days|
*Free delivery over the minimum spend is not applicable if a golf bag is included in the order.
DO YOU ALWAYS MEET YOUR DELIVERY TIMESCALES?
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.
I AM AN INTERNATIONAL CUSTOMER, HOW MUCH DUTY WILL I HAVE TO PAY?
Duties for customers residing outside of the United Kingdom will not be calculated until the parcel enters your Country. You will be charged by the shipping partner and will be liable for any duty charges applied to your order. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
HOW WILL I RECEIVE MY GIFT VOUCHERS AND HOW QUICKLY WILL THEY ARRIVE?
GIFT VOUCHERS will be sent to the purchaser by email with a unique voucher code which will only be valid for one transaction. The Gift Voucher will be emailed to you within 1 working day of you placing the order. If you need these any quicker, just contact us at firstname.lastname@example.org. The unique voucher code must be entered at the checkout at the point of purchase when all items are in the basket. The voucher amount will be deducted from the total basket price. Please note, these cannot be used in conjunction with any other offer.
CAN I TRACK THE PROGRESS OF MY ORDER?
Once your order has been shipped, you will receive an email with the relevant tracking information for you to track the progress of your parcel. Some orders will be sent without full tracking information, however these orders do come with a delivery confirmation alert, but should be delivered within 2-4 days. We do offer a fully tracked service which allows peace of mind and a quicker delivery service.
MY ORDER HAS NOT ARRIVED YET?
If your order has not arrived by the estimated delivery date, we're here to help. Please allow the recommended time for delivery to pass and then check the tracking details that have been emailed to you. If you still cannot locate your package then please contact us at email@example.com stating your order number and we’ll do our best to locate your parcel straightaway. If it can’t be found, we’ll arrange a replacement or refund for you.